# Work Safe Consulting Services

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## Pages

- [Home](https://worksafeconsulting.ca/): Welcome To WorkSafe Consulting Services Our Services Providing you with easy training solutions with an all encompassing " Unlimited Training Savings Plan or "Pay as you Go Training Membership" "Unlimited Training Savings Plan Unlimited Online Courses One set fee for the year Number of Employees Determines your Package Flexible add on for additional employees Access.
- [Tutor Certificate Verification](https://worksafeconsulting.ca/tutor-certificate-verification/)
- [Contact](https://worksafeconsulting.ca/contact/): Contact Contact Us Peterborough, Ontario sinclair681@gmail.com 705-957-3897 Follow Us Facebook Youtube First Name *Last NameCompany NameEmail Address *Phone NumberMessage0 / 180Send Message
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- [Member Training](https://worksafeconsulting.ca/member-training/): Member Training Member Training Courses - Available with your Membership Package! When you sign up for our “Membership Packages”, you will be given login credentials. This will take you to your learning dashboard to access the training courses. Please note: this is a list of courses available, access to the training is through the “Dashboard”
- [Resources](https://worksafeconsulting.ca/resources/): Resources COVID-19 and workplace health and safety (MOL) Develop a workplace Safety PlanKnow your responsibilities as an employer. Read Covid 19 GuidanceOther supports for businesses Ministry of Labour Online Plan Builder Review your responsibilities here Using Masks in the Workplace COVID-19 and workplace health and safety (MOL) Continued Develop a workplace Safety PlanKnow your responsibilities as
- [Tutor Certificate](https://worksafeconsulting.ca/tutor-certificate/)
- [Login Issues](https://worksafeconsulting.ca/dashboard/login-issues/): Login Issues Login Trouble If you are having trouble logging in to your WordPress Administration Screen, here are some possible solutions. Password Problems For information on problems logging in due to a wrong or lost password, see Resetting Your Password. Remember: the Username and Password fields are case-sensitive.Resetting Your PasswordThrough the automatic emailerIf you know your username or...
- [Member Courses](https://worksafeconsulting.ca/member-courses/)
- [Pay As You Go Training](https://worksafeconsulting.ca/pay-as-you-go-training/): Pay As You Go Training Courses Your LMS Dashboard We Make Training EasyTraining made easy for companies and individuals. Pick the course you would like to take, purchase the course and you will be given login credentials to access your learning dashboard. Start the course and work away at your own pace. You can leave
- [Services](https://worksafeconsulting.ca/services/): Our Other Services Our other Services "Take a Pro-Active Approach to Loss Prevention!" Contractor Pre- QualificationGet your pre-qualification dashboards managed by our professionals. Isnetworld, Browzer, Contractor Check etc. Click below to receive your quote today! Custom Health and Safety Policy Procedure ManualCovering all legislated requirements. Fully customized with your company name, logos, photos and sector
- [Membership Levels](https://worksafeconsulting.ca/membership-account/membership-levels/): Unlimited Training Savings Plan [pmpro_levels] Choose your membership level. Based on the number of employees you currently have. The names of the employees will be entered into our LMS -Learning Management System for your organization. Your employees can take as much training as you require. They will have a full year to complete the training.
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- [Membership Billing](https://worksafeconsulting.ca/membership-account/membership-billing/): [pmpro_billing]
- [Membership Cancel](https://worksafeconsulting.ca/membership-account/membership-cancel/): [pmpro_cancel]
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- [Membership Confirmation](https://worksafeconsulting.ca/membership-account/membership-confirmation/): [pmpro_confirmation]
- [Membership Invoice](https://worksafeconsulting.ca/membership-account/membership-invoice/): [pmpro_invoice]
- [Memberships](https://worksafeconsulting.ca/memberships/): Unlimited Training Savings Plan Unlimited Training Savings Plan Memberships 1-5 Employees$1120.00 plus hst per year Buy Now 6-10 Employees$1827.00 plus hst per year Buy Now 11-20 Employees$2880.00 plus hst per year Buy Now 21-30 Employees$3938.00 plus hst per year Buy Now 31-40 Employees$5003.00 plus hst per year Buy Now 41-50 Employees$6055.00 plus hst per year

## Courses

- [Mobile Elevated Work Platforms (MEWPS) (Aerial Lift)](https://worksafeconsulting.ca/courses/mobile-elevated-work-platforms-mewps-aerial-lift/): Video - Mobile Elevated Work Platforms (MEWPS) Aerial LiftsSupporting Video for the Aerial Lift Platform Training- specific for outdoor use vs the Indoor Scissor Lift Style of Equipment. Mobile Elevated Work Platforms serve the needs for lifting employees for work being performed outdoors.
- [WHMIS GHS Annual Review + Quiz](https://worksafeconsulting.ca/courses/whmis-ghs-annual-review-quiz/): The full Whmis/GHS course needs to be completed as a pre-requisite for this course. This course is for annual review.IN THIS VIDEO: 00:00 — The Incident That Changes Everything 00:30 — What is WHMIS? (WHMIS Meaning Explained) 01:30 — The Three Pillars of WHMIS 02:30 — Responsibilities: Suppliers, Employers & Workers 03:30 — Physical vs
- [Training Card Flats](https://worksafeconsulting.ca/courses/training-card-flats/)
- [Violence and Harassment in the Workplace](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/)
- [Health and Safety Awareness Training – 4 Steps (Employees)](https://worksafeconsulting.ca/courses/health-and-safety-awareness-training-4-steps-employees/)
- [Supervisor Health and Safety Awareness Training in 5 Steps](https://worksafeconsulting.ca/courses/supervisor-health-and-safety-awareness-training-in-5-steps/)
- [Confined Spaces](https://worksafeconsulting.ca/courses/confined-spaces/)
- [WHMIS 2015 (GHS)](https://worksafeconsulting.ca/courses/whmis-2015-ghs/)
- [Health and Safety Representative](https://worksafeconsulting.ca/courses/health-and-safety-representative/): Health and Safety Representative Training for Workplaces that have between 5 to 19 employees (regularly employed).Self Directed LearningYou will use a copy of the Occupational Health and Safety Act and the Workbook to answer the questions. Online OHSA Link Occupational Health and Safety Act, R.S.O. 1990, c. O.1 | ontario.ca
- [Aerial Lift Training - Driven Scissor Lift or Boom Lift](https://worksafeconsulting.ca/courses/aerial-lift-training-driven-scissor-lift-or-boom-lift/): This is your driven portion of the the Aerial Lift Training. Once the written has been completed, you will work with your Supervisor to complete the driven portion of the evaluation.The practical portion includes:Completing your circle check using the checklist providedDriving the equipment with your Supervisor evaluating you competencyYou will drive, forward and in reverse,
- [AODA Customer Service – Employees](https://worksafeconsulting.ca/courses/aoda_customerservice/): This course will review the requirements for the AODA legislation in workplaces that have 20 or more employees. Companies with 1- 19 employees have legal requirements as well but no online reporting is required.
- [AODA Customer Service-Employee Pre-Recorded Training](https://worksafeconsulting.ca/courses/aodacustomerserviceemployee_pre-recorded/): This course is a pre-recorded session for AODA Customer Service-Employee. This is for groups or individuals who do not have an email or login credentials for the dashboard.
- [Rigging Basics 101](https://worksafeconsulting.ca/courses/rigging_basics101/): Understanding Rigging Basics 101 In this course we will discuss: Rigging Devices and Techniques and how to apply them in the field. Basic Hitches- Straight Leg Vertical, Chocker Hitch and Basket Hitch Safe Work Load Limits (SWLL) and Working Load Limits (WLL) imposed on the sling and the hardware Picking the correct sling and hardware
- [Hand and Power Tool Safety](https://worksafeconsulting.ca/courses/hand_powertoolsafety/): Video Presentation Showing variety of hand and power tools and how to use and operate tools safely. Cuts, abrasions, lacerations and serious injuries are the result of using hand and power tools incorrectly. Always inspect your tools and equipment prior to each use and never use a hand or power tool that is defective in
- [Rigging Techniques, Inspections and Hand Signals](https://worksafeconsulting.ca/courses/rigging_techniquesinspectionshandsignals/): Video Presentation of Basic Rigging Techniques, Inspections and Hand signals Workbook and Practical Evaluation of performing basic hand signals
- [Rigging Knots](https://worksafeconsulting.ca/courses/rigging_knots/): In this module we will view a video presentation to visually show you how to make 5 standard rigging knots Sheet Bend Knot - to tie two ropes together Square Knot Clove Hitch Knot Inside Bowline Knot Two Half Hitches Knot
- [Arial Lift Platform Training Written Scissor Lift and Boom Lifts](https://worksafeconsulting.ca/courses/arial-lift-platform-training-written-scissor-lift-and-boom-lifts/): Aerial Lift- Scissor Lift Workbook AttachmentThis video supports the workbook. The workbook has more details you will need to complete the written evaluation. Watch the video and review the workbook.In this video we will discussOverview of the equipment - Scissor Lift and Boom LiftsLoad CapacityInspections - Circle Checks completed daily prior to each useFunction TestingFall
- [Rigging and Slinging Methods (Practical Demonstration)](https://worksafeconsulting.ca/courses/rigging_slingingmethodspracticaldemonstration/): Video Demonstration of how to correctly rig and sling a load. Using: 2 Leg Method - Chocker Hold - Double Wrap 2 Leg Method -Chocker Hold - Single Wrap 4 Leg Method - Basket Hold
- [Fall Protection Training – Full Course](https://worksafeconsulting.ca/courses/fallprotection_training/): In this module participants will learn How falls happen; What the regulations say about working at heights How to identify fall from height hazards in your workplace or on the job site We will discuss controlling fall hazards through variety of ways to prevent the fall We will discuss the difference between Fall Restraint Systems
- [Safety Talk Fall Protection](https://worksafeconsulting.ca/courses/fallprotection_safetytalk/): Preventing falls on the job site is paramount. Workplace injuries and fatalities occur when fall hazards are left uncontrolled. In this short video guardrails, covering holes in the floors, handrails and fall protection systems are discussed along with other controls to reduce or eliminate, falls at ground level as well as at heights.
- [Ladder/Scaffold Safety Training Full Course](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/): In this course we will discuss selection and safe use of ladders. Hazard Identification and Controls to ensure that all workers, work safely with a ladder. Scaffold Safety - we will discuss parts pf the Scaffold, competent persons required for setting up and taking down a scaffold, hazard identification and controls to ensure all workers
- [Chainsaw Safety Full Course](https://worksafeconsulting.ca/courses/chainsaw_safety_full-course/): Goals By the end of this module participants will learn how to safely handle and maintain a chainsaw Objectives Participants will be able to: Explain the requirements of the Regulation for Construction Projects (O.Reg 213/91) chainsaw training and protection. Conduct safety inspections to identify components requiring maintenance and service. Demonstrates techniques to start, transport, handle
- [Asbestos Awareness Type 1 and Type 2 Work Full Course](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/): In this course we will discuss asbestos awareness for Type 1 and Type 2 Work. Low to Medium Risk Work-where asbestos exposure is controlled for the protection of a worker. This course is not designed for Type 3 Work or High Risk Work including demolition work (this type of work requires specialized training and the
- [Ladder Safety Industrial Workplaces](https://worksafeconsulting.ca/courses/ladder_safetyindustrial-workplaces/): To provide employees and supervisors with the basic understanding of ladder safety, ladder types, rated capacity, proper use, choosing the correct ladder for the job, hazards to avoid, inspection and moving/handling of ladders.
- [Back Safety Safety Talk Prevention 1](https://worksafeconsulting.ca/courses/backsafety_safetytalkprevention1/): Back Safety Safety Talk Prevention 1 In this video presentation we will talk about back safety prevention of injuries. Know the weight of the Load- Know your limitations Sizing up the load can you lift manually or will you need help. For example team lifting or the use of mechanical equipment. Location, that the load
- [Forklift Driven Evaluation Forms](https://worksafeconsulting.ca/courses/forlift_drivenevaluationforms/): Forms for the Forklift Driven Evaluation. Forms located under Resources below course photo. Includes: Evaluation and Circle Check Each Participant will be evaluated on the equipment to ensure the operator can competently operate the equipment safely. Based on your workplace conditions. Supervisors will conduct the evaluations and keep the records on file for each operator.
- [Lock Out Tag Out Training (Full Course)](https://worksafeconsulting.ca/courses/lockouttagout_trainingfull/): In this training session (full course) participants will learn: What is lock out tag out How to recognize hazards associated with energy sources, specific to the workplace How to identify and assess the sources of energy requiring lock out tag out How to understand legislated responsibilities as defined in the OHSA and the Regulations. Also
- [Telehandler Forklift Written Full Course](https://worksafeconsulting.ca/courses/telehandlerforklift_writtenfull/): This course has been designed to follow the MOL of Labour Guidelines for Operating Powered Mobile Equipment. This written course is designed to evaluate the necessary knowledge required under the guidelines. Knowledge to be acquired: We will discuss and evaluate your ability to understand: All Applicable Legislation Telehandler Forklift Operating Principles and Features Rated Capacity
- [Telehandler Forklift Pre-Op Inspections](https://worksafeconsulting.ca/courses/telehandlerforklift_preopinspections/): This is video based training to supplement the Telehandler Forklift and Driven Full Course. In this video we will review what a pre-op inspection entails. Visual Inspection - Walk around Operational - Checking required components Using a standard Checklist Form you will check all that is required for both the Visual and the Operational Your
- [Telehandler Forklift Detailed Chart Reading with Scenarios](https://worksafeconsulting.ca/courses/telehandlerforklift_detailedchartreading/): In this video presentation you will learn: How to read Telehandler Forklift Charts to establish what is a safe lift and what is prohibited How to read and understand the load rating charts based on your particular scenario Determine what is a safe lift and what is prohibited How to interpret the information based on
- [Telehandler Forklift Intro to Load Chart Reading](https://worksafeconsulting.ca/courses/telehandlerforklift_introloadchartreading/): In this video session you will learn: How to read a telehandler load chart - the basics Detailing Reach of the Telehandler Forklift based on the make and model (Booming Out and Up) Rated Capacity - what you can safely lift based on boom angle, height and reach. Boom Angles in degrees
- [Telehandler Driven, Pick and Placement of Loads](https://worksafeconsulting.ca/courses/telehandler_drivenpickupandplacementofloads/): In this video you will be shown: How to pick up and place a load. Understand your load rating charts. Understand proper load placement and tilting the load back toward the equipment to maintain stability and center of gravity. Proper travel position of the forks. Operating the Equipment Safely How to Safely Park the vehicle.
- [Telehandler- Driven Evaluation Forms](https://worksafeconsulting.ca/courses/telehandler_drvienelvaluationforms/): Forms for the Telehandler Driven Evaluation. Includes: Evaluation and Circle Check Each Participant will be evaluated on the equipment to ensure the operator can competently operate the equipment safely. Based on your workplace conditions. Supervisors will conduct the evaluations and keep the records on file for each operator. Any operator who is unable to complete
- [Ground Disturbance](https://worksafeconsulting.ca/courses/ground-disturbance/): Understanding what ground disturbance is. Call Before you Dig! Mark and Locate underground facilities. Rules for Digging around underground utilities. Safe Excavations - stabilizing the soil. Spoil piles and placement. Working in Excavations. Hazard Assessments and changing conditions. Water Management plans. Back fill operations. Brought to you by the Alberta Construction Association. For Canadian companies
- [Safety Talk Ladder Safety](https://worksafeconsulting.ca/courses/safetytalk_laddersafety/): This safety talk discusses, choosing the right ladder for the job. Review of the 5 categories of ladders: step, extension, multi-use, podium and job made. Understanding ladder ratings , calculating work load (includes weight of the worker, tools for the job and materials). Types of ladders, Aluminum, wood, fiberglass. Working around electricity, using a ladder
- [Forklift Pre-Operational Circle Checks](https://worksafeconsulting.ca/courses/forklift-pre-operational-circle-checks/): Forklift Pre-Operational Circle Checks In this detailed video presentation you are shown how to conduct a visual walk around inspection, a operational inspection and how to shut down and store the forklift properly.
- [Forklift New Operators Forward and Reverse](https://worksafeconsulting.ca/courses/forklift_forwardandreverse/): In the video you will learn how to safely drive in forward and reverse.
- [Safety Talk Roofing Operations](https://worksafeconsulting.ca/courses/roofingoperations_safetytalk/): Roofers are exposed to many hazards when demolishing, repairing or installing a new roof. Roofing hazards can include fall hazards, flying debris, slippery surfaces, ladders, handling of materials that are awkward or heavy and disposing of roofing materials and debris, using hand and power tools, working near over head power lines, and working in extreme
- [Forklift Telehandler Understanding Operator Controls](https://worksafeconsulting.ca/courses/forklift_telehandleroperatorcontrols/): In this video demonstration you will be shown operator controls for using a forklift telehandler, material handling equipment.
- [Forklift Hazards & Controls](https://worksafeconsulting.ca/courses/forlift_hazardsandcontrols/): In this video will discuss potential forklift hazards and possible ways in which to control the hazards to ensure all workplace parties remain safe.
- [New Operators Forklift Stacking & De-Stacking](https://worksafeconsulting.ca/courses/forklift_stackinganddestacking/): Video-Demonstration of proper stacking and de-stacking on racking systems.
- [Forklift Written Certification Training](https://worksafeconsulting.ca/courses/forklift_refresher/): This workshop has been designed to meet all legislated requirements in training forklift operators to be “competent operators” as and detailed in the MOL Guideline for the Safe Operation and Maintenance of Powered Lift Trucks. Forklift Refresher Training- Written New Operator Training- Written
- [Lock Out Tag Out Safety Talk](https://worksafeconsulting.ca/courses/https-worksafeconsulting-ca-dashboard-create-course-course_id1751/): Lock Out Tag Out awareness video. Supplied for use by Ally Safety. US Based Company. Information is correct for Canadian Companies and is useful for providing awareness on the topic. Any content not relevant or inaccurate I will list Canadian Content changes here.
- [Safety Talk – Safe Driving](https://worksafeconsulting.ca/courses/safetytalk_safedriving/): Safety Talk- Safe Driving A short video to inform employees of safe driving skills and protocols, to ensure operators of a vehicle are operating a safe manner. United States and Canada
- [Safety Talk – Covid 19 for Job Sites](https://worksafeconsulting.ca/courses/safety-talk-covid-19-for-job-sites/): This video is a short video discussing pandemic safety such as covid 19 and how to identify and control the risks associated with pandemic hazards. Best practices established ensures the safety of all employees and personnel working on the job site.
- [Safety Talk – Trench and Excavation Safety](https://worksafeconsulting.ca/courses/safetytalk_trenchandexcavationsafety/): This is a US Video. An excellent video to provide safety awareness, however, always refer to your provincial regulations for the legal requirements for your province. For Canadian companies please check your provincial Construction Regulations for all requirements, including TYPE A, B, and C Soil angle and slope requirements. In Canada, 811 is not the
- [Safety Talk – Confined Spaces](https://worksafeconsulting.ca/courses/safetytalk_confinedspaces/): This is a video to provide awareness on Confined Spaces. This does not replace the need for all employees who may work in or near a confined space with formal workplace specific training. This video will discuss what is a confined space, what is a permitted confined space, some of the hazards of working in
- [Safety Talk- Construction Wood Framing Safety](https://worksafeconsulting.ca/courses/safetytalk_constructionwoodframingsafety/): HaThis is a video to provide awareness on Construction sites for wood framing safety hazards. Hazards included in video, nail guns, ladders, saws, hot and cold work, working at heights, aerial lift platforms. Always ensure that you receive workplace instruction and training before using tools and equipment.
- [Safety Talk Construction Site Safety Basics](https://worksafeconsulting.ca/courses/safety-talk-construction-site-safety-basics/): Construction Site Basics for Construction Workers. Specific content includes: PPE, Fall Protection, Trenching, Chemical Safety, Ladders, Scaffolds, Electrical, Housekeeping, Safe Lifting and Tool Safety.
- [Safety Talk Electrical](https://worksafeconsulting.ca/courses/safety-talk-electrical/): Safety Talk Electrical. In this video we will discuss Electrical Hazards and proper controls. Electrical hazards uncontrolled can be life altering or even fatal to the worker. Topics covered in this video include: Powerlines- Overhead and Buried, Ground fault, Extension Cords, Working on Live Electrical, Receptacles, Live Electrical Parts and Misuse of Equipment.
- [Safety Talk Chemical Safety and Hazard Communication](https://worksafeconsulting.ca/courses/safety-talk-chemical-safety-and-hazard-communication/): Safety Talk Chemical Safety and Hazard Communication. In this video we review types of chemicals found on job sites. WHMIS 2015 GHS a communication system to inform workers about the hazards and how to protect yourself from the hazards. Labels, Pictograms, Hazard Statements, Danger or Warning and SDS (Safety Data Sheets) all are included as

## Lessons

- [Video Mobile Elevated Work Platforms (MEWPS)](https://worksafeconsulting.ca/courses/mobile-elevated-work-platforms-mewps-aerial-lift/lesson/video-mobile-elevated-work-platforms-mewps/): Additional Video for workers who are performing work outdoors, lifting personnel. Aerial Lift Platform (Full Course) written and driven must also be completed along with this supplemental video
- [Workbook and Quiz](https://worksafeconsulting.ca/courses/whmis-ghs-annual-review-quiz/lesson/workbook-and-quiz/): Click the paperclip, to get a copy of the workbook, you can use in a browser or it can be printed. The quiz is at the back of the workbook. Use the workbook as reference to help you complete the quiz. Quiz answers will be provided to contact person for your company. Mark the quiz
- [Video](https://worksafeconsulting.ca/courses/whmis-ghs-annual-review-quiz/lesson/video-20/): Watch the entire video, mark complete on your dashboard once you have completed the video. Please note: You cannot receive your certificate, if the video is not watched in its entirety, skipping the video forward will not complete the course and you will be unable to get your certificate.
- [Health and Safety Representative Training](https://worksafeconsulting.ca/courses/health-and-safety-representative/lesson/health-and-safety-representative-training/): Self Directed Training Using the Workbook and a Copy of the Occupational Health and Safety Act ( Green book) physical book or you can use the online version of the Act found here at this link. Occupational Health and Safety Act, R.S.O. 1990, c. O.1 | ontario.caDownload and Print the Book (Found at the top
- [Driven Evaluation Form](https://worksafeconsulting.ca/courses/aerial-lift-training-driven-scissor-lift-or-boom-lift/lesson/driven-evaluation-form/): The driven evaluation is attached under the paper clip below. Print a copy.Supervisors will have you complete the circle check first which is done daily prior to each shift and then once that is completed you will complete the driven evaluation following a route selected by your Supervisor.New Operators must be accompanied by the Supervisor
- [Video- Scissor Lift Safety Training](https://worksafeconsulting.ca/courses/arial-lift-platform-training-written-scissor-lift-and-boom-lifts/lesson/video-scissor-lift-safety-training/): In this video we will discussOverview of the equipment - Scissor Lift and Boom LiftsLoad CapacityInspections - Circle Checks completed daily prior to each useFunction TestingFall ProtectionSafe Operating Procedures
- [Practical Evaluation](https://worksafeconsulting.ca/courses/rigging_knots/lesson/practical-evaluation-2/): Using your own rope practice the 5 standard rigging knots. Keep practicing until you have them memorized.Sheet Bend Knot - to tie two ropes togetherSquare KnotClove Hitch KnotInside Bowline KnotTwo Half Hitches Knot
- [Video](https://worksafeconsulting.ca/courses/rigging_knots/lesson/video-19/): Video Demonstration on how to perform 5 standard knots for rigging operations.Sheet Bend Knot - to tie two ropes togetherSquare KnotClove Hitch KnotInside Bowline KnotTwo Half Hitches Knot
- [Video Rigging Techniques, Inspections and Hand Signals](https://worksafeconsulting.ca/courses/rigging_techniquesinspectionshandsignals/lesson/video-rigging-techniques-inspections-and-hand-signals/): If you have any questions after watching the video please contact your Supervisor for further clarification.
- [Workbook with Hand signals](https://worksafeconsulting.ca/courses/rigging_techniquesinspectionshandsignals/lesson/workbook-with-hand-signals/): Attached to paper clipHand Signals and Practical Evaluation
- [Video Presentation Hand and Power Tool Safety](https://worksafeconsulting.ca/courses/hand_powertoolsafety/lesson/video-presentation-hand-and-power-tool-safety/): If you have any questions, please contact your Supervisor for further instruction or clarification. Always use or operate tools or equipment in a safe manner. Never use defective tools or equipment, remove from service and report to appropriate person for corrective action.
- [Watch the Video](https://worksafeconsulting.ca/courses/rigging_basics101/lesson/watch-the-video/): If you have any questions or need clarification, please contact your Supervisor for information and instruction.Always use the equipment the way its meant to be used. DO NOT IMPROVISE.Always inspect the equipment daily prior to each use.DO NOT DO ANYTHING THA T YOU KNOWINGLY IS UNSAFE!
- [Video](https://worksafeconsulting.ca/courses/rigging_slingingmethodspracticaldemonstration/lesson/video-18/): Watch the video and any questions, please contact your Supervisor for clarification. As mentioned in the Course topic this is an Australian Video, the presenter mentions the Safe Work Load Limit (SWLL), the information provided in this video meets the requirements here in Canada also.
- [Video - ABCD's of Fall Protection](https://worksafeconsulting.ca/courses/fallprotection_training/lesson/video-abcds-of-fall-protection/): Watch the video presentation as an introduction to the full Fall Protection Course. Any workplace specific questions please speak to your supervisor.Remember: Choose which system you will be using either Travel Restraint Systems of Fall Arrest Systems. After completing a hazard analysis of the work being performed you will be able to choose which system
- [Practical Evaluation](https://worksafeconsulting.ca/courses/fallprotection_training/lesson/practical-evaluation/): For the Supervisors you can have your employees complete the inspection process using the inspection process checklist sheet. If employees understand how to inspect the equipment you do not need to complete the practical evaluation. New or young employees should complete the practical evaluation to ensure they understand the inspection process.Thank you everyone for your
- [Quiz](https://worksafeconsulting.ca/courses/fallprotection_training/lesson/quiz-3/): Complete the quiz on pages 45-47 when completed give quiz to your contact person for marking.
- [Video Inspecting the equipment](https://worksafeconsulting.ca/courses/fallprotection_training/lesson/video-inspecting-the-equipment/): Watch the VideoImportant for the QuizYou are required to inspect your equipment daily prior for each use.The snap hook keeper needs to be checked - press down with your thumb onto the keeper which is the the part that holds your D ring inside the snap hook. Over time these get loose and too much
- [Video Miller Fall Protection Basics Part 1](https://worksafeconsulting.ca/courses/fallprotection_training/lesson/video-miller-fall-protection-basics-part-1/): In this video we will show you the equipment and the proper way to put on and use the equipment. If you have any workplace specific questions, please speak with your supervisor.
- [Hazard Identification, Assessment and Controls](https://worksafeconsulting.ca/courses/fallprotection_training/lesson/hazard-identification-assessment-and-controls/): Pages 20 to 23In this section we will discuss what your workplace specific hazards are, assess those hazards against what the standards say and ensure all hazards are controlled.Page 21 Complete Worksheet 1 Identify your Workplace Hazards, these can include other workers, the weather, unclean surfaces, trip hazards etc Take a few minutes to complete
- [Understanding the Regulations For Industrial and Construction](https://worksafeconsulting.ca/courses/fallprotection_training/lesson/understanding-the-regulations-for-industrial-and-construction/): In this section we will review the specific requirements under the Industrial Regulations and Construction Regulations. We will review from pages 4 to 19 discussing the applicable requirements as it relates to Fall Protection Equipment. I have provided photos and examples to help explain all the requirements. Review the entire contents of these pages.Page 4Regulation
- [Course Objectives and Statistics](https://worksafeconsulting.ca/courses/fallprotection_training/lesson/course-objectives-and-statistics/): Review pages 2 and 3 in your workbook. Course Overview and StatisticsUnderstand that according to the statistics Falling from heights is the leading cause of workplace deaths and the second leading cause of workplace injuries.On Page 3 this shows you the types of injuries and fatalities. They includeBroken BonesBack InjuriesTemporary DisabilityHead Injuriesand if you look at
- [Contractors in Action](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/contractors-in-action/): Pages 25 and 26Things not to do! EVER!
- [Getting Started](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/getting-started/): Pages 22-25(top of page 25)In this section we will talk about, you have now chosen the ladder you need, what else needs to be done and considered to ensure your safety.Inspection is required daily prior to each use.Review Set up ConsiderationsConsider the Land Down UnderClimbing TipsMoving TipsCarrying MaterialConsider using Mechanical Equipment
- [Ladder Types, Dangers and How to use Safely](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/ladder-types-dangers-and-how-to-use-safely/): Page 21Review the different ladder types, the dangers and how to use safely.
- [Video Ladder Safety Introduction and Overview](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/video-ladder-safety-introduction-and-overview/): In this video it will give you a brief over view and discuss the types of ladders, how to use correctly , inspecting the equipment, proper set up and other safety features and tips.
- [Summary](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/summary/): Page 18In SummaryAlways protect against the main hazards, ensure the scaffold is safe, the land down under is safe ( where objects can be kicked off to people below), electrical hazards - Maintain safe distance from live overhead electrical lines (which is 3 meters min). Watch for bad planking and that the scaffold is structurally
- [Competent Person and Training](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/competent-person-and-training/): Pages 16 to 17In this section it defines what a "Competent Person" is. Also it details when a competent person is required:Scaffold InspectionScaffold Erection and DismantlingTraining Requirements are listed on page 17
- [Example Situations of Workplace Accidents](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/example-situations-of-workplace-accidents/): Pages 14 and 15Review the Fatal Facts Scenarios and understand the things not to do that are considered not safe.
- [Suspended and Moving Scaffolds](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/suspended-and-moving-scaffolds/): Page 13This page gives you the basic requirements for Suspended Scaffolds and Moving Scaffolds.Using suspended scaffolds will require more detailed specific training. Here we are providing you with some of the basic requirements (this does not represent workplace specific training for suspended scaffolds)
- [Scaffold Construction](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/scaffold-construction/): Pages 8 to 12 of the WorkbookWe will review all the requirements under the Construction Regulations relating to the Essential Elements of Scaffold Construction.Key Elements Include:Competent personFollow legal construction methodsInspect all parts prior to useAssemble using all the required piecesRemove anything pieces or parts that are broken, bent or not in good conditionOnly use Scaffold
- [Main Hazards with Scaffolds](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/main-hazards-with-scaffolds/): Pages 4 to 7We will review the main hazards.Employees working on scaffolds are exposed to these hazards:Falls from elevation – caused by slipping, unsafe access, and the lack of fall protectionStruck by falling tools / debrisElectrocution – from overhead power linesScaffold collapse - caused by instability or overloadingBad planking giving wayAlso discussed in this section
- [What is a Scaffold?](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/what-is-a-scaffold/): Page Number 4There are 3 Types:Three basic types:Supported scaffolds -- platforms supported by rigid, load bearing members, such as poles, legs, frames, & outriggersSuspended scaffolds -- platforms suspended by ropes or other non-rigid, overhead supportAerial Lifts -- such as “cherry pickers” or “boom trucks”
- [Parts of the Scaffold](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/parts-of-the-scaffold/): Page Number 3 of your WorkbookUnderstand the parts of the ScaffoldIt is paramount that scaffolds are erected with all required parts and the parts are in good condition and inspected daily prior to each use, ensuring that the scaffold is not damaged and it is in safe condition for use.A competent person is required to
- [Video Scaffold Safety](https://worksafeconsulting.ca/courses/ladder_scaffold_safetytraining_fullcourse/lesson/video-scaffold-safety/): Introduction and Overview Scaffold SafetyThis video introduces you to some of the requirements for scaffold safety, as in introduction it gives you a good overview.
- [Quiz](https://worksafeconsulting.ca/courses/chainsaw_safety_full-course/lesson/quiz-2/): Pages 39 to 42Complete the quiz in your workbook. Upon successful completion your quiz will be marked. If you are using your own login, once quiz has been marked and upon successful completion you can go ahead and complete this course and print your certificate. If you are training as a group or this is not
- [Chainsaw Maintenance](https://worksafeconsulting.ca/courses/chainsaw_safety_full-course/lesson/chainsaw-maintenance/): Review Pages 26-38In this section we will talk about how to maintain your chainsaw. Including sharpening, adjusting chain tension, lubrication, things to watch out for such as saw pulling to one side while cutting, knowing when the chain is dull, understanding depth gauge, new chain rules, drive sprocket and knowing your chain length for replacement
- [Personal Protective Equipement](https://worksafeconsulting.ca/courses/chainsaw_safety_full-course/lesson/personal-protective-equipement/): We will discuss the minimum requirements for Personal Protective Equipment required under the Construction Regulations.Review Pages 23-25PPE Requirements will include:Eye ProtectionGlovesFoot ProtectionHead ProtectionHearing ProtectionLeg Protection
- [Handling, Transporting and Storage of the Chainsaw](https://worksafeconsulting.ca/courses/chainsaw_safety_full-course/lesson/handling-transporting-and-storage-of-the-chainsaw/): Review Pages 21 and 22
- [Understanding Kickback](https://worksafeconsulting.ca/courses/chainsaw_safety_full-course/lesson/understanding-kickback/): In this section we will discuss what is kickback and how to prevent kickback from happening.As we saw previously kickback is huge, accounting for 80 % of injuries relating directly to getting hit by or struck by the chainsaw.Review pages 18 to 20Lists the causes of kickback and also how to prevent kickback from happening.
- [Safe Cutting Rules](https://worksafeconsulting.ca/courses/chainsaw_safety_full-course/lesson/safe-cutting-rules/): Pages 13 to 18 in your workbookIn this section you will review the safe cutting rules for using a chainsaw safely. Pages 14 to 16Cutting including Felling a Tree - in this section the workbook details specifically text book way to safely fell a tree. Always follow this process and where necessary if you need
- [Safe Starting and Fueling the Chainsaw](https://worksafeconsulting.ca/courses/chainsaw_safety_full-course/lesson/safe-starting-and-fueling-the-chainsaw/): Pages 11 and 12 in the WorkbookReview the do's and dont's for starting a chainsaw. Note: Air dropping the chainsaw to start it is not allowed.Review Fueling Requirements on Page 12.
- [General Safe Use Instructions](https://worksafeconsulting.ca/courses/chainsaw_safety_full-course/lesson/general-safe-use-instructions/): On Page 10 I have listed some general Safe Use Instructions.Read the Instructions - these instructions are also mentioned in the guidebook that you started with in the introduction.
- [Injury Statistics and Causes of Accidents](https://worksafeconsulting.ca/courses/chainsaw_safety_full-course/lesson/injury-statistics-and-causes-of-accidents/): Page 9 of your workbookAccident Statistics 98% of all Chainsaw injuries happen during cutting - to the workerCuts and Lacerations account for 60-80 % of the injuriesCuts to the Lower Body and Legs account for 50% of the injuriesCuts to the Arms and Face account for 20 % of the injuriesCuts to the trunk and torso
- [Legal Duties for the Worker, Supervisor and Employer and Legal Requirements Under the Construction Regualtions](https://worksafeconsulting.ca/courses/chainsaw_safety_full-course/lesson/legal-duties-for-the-worker-supervisor-and-employer-and-legal-requirements-under-the-construction-regualtions/): In your workbooks we will review pages 2 - 8On page 2 I share a story of a worker who was working alone in the woods. It is not a good idea to work alone. If you have to work alone then you will need a means of communication on your body. In an emergency
- [Review the Safety Tips Guide](https://worksafeconsulting.ca/courses/chainsaw_safety_full-course/lesson/review-the-safety-tips-guide/): This guide is easy to follow and provides easy to follow safety tips including a brief description and pictures.You will take few minutes to read, review and understand the safety tips provided in this guide, before we begin the course.Review pages 1 to 11 of the guide book, you can also reference this guide book
- [Video Asbestos Awareness Training](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/video-asbestos-awareness-training/): Note: This video is a well-rounded video giving you a great introduction to the types of asbestos, health effects and types of products Asbestos may be found in. This was developed in the UK, please disregard the mention of UK in the video. We will cover the Canadian Legislation and the Canadian Enforcement branch that enforces
- [Video - Protective Clothing](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/video-protective-clothing/): Protective Clothing to prevent the transfer of dust on your own clothing and also to prevent transfer to family members.Reminder any protective clothing is to be removed when finished, transfer to proper disposal for safe removal of contaminated materials and is only to be picked up, transferred and disposed of only by qualified persons.
- [Video - Choosing the correct respirator](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/video-choosing-the-correct-respirator/): This video will cover the two types of respirators half face, and full face and the purple cartridge is the proper filter to use for best protection (HEPA FILTER).Workbook pages 37 - 41Page 41 discusses the proper way to seal check your respirator and also cleaning and maintenance.Your employer provides you with a respirator that
- [Location of Asbestos in Homes, Commercial Buildings and Industrial](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/location-of-asbestos-in-homes-commercial-buildings-and-industrial/): Review Pages 28 to 36This will give you friable and non friable examples in Residential, Commercial Buildings such as schools and hospitals, and Industrial areas such as electrical rooms, boiler rooms etc.Friable Items like sprayed on fireproofing on beams and pipes, insulation such as vermiculite, dry wall compounds.Non Friable such as cement products, sound proofing
- [Video Asbestos Hazards in Renovations, Restoration and Demolition](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/video-asbestos-hazards-in-renovations-restoration-and-demolition/): The video will review some of the hazards and things to watch out for that could be acm-asbestos containing material or products.
- [Video- The Impact of Asbestos Exposure](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/video-the-impact-of-asbestos-exposure/): The Video will review how Asbestos fibers enter the body and the harm it can do to your lungs and your organs. Chronic effects can take 10 years or longer to show up as an illness or disease in the body.Pages 23-26 in your workbook
- [Workplace Specific Rules and Regulations](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/workplace-specific-rules-and-regulations/): Page 22 WorksheetWorkplace Specific Rules and Regulations that pertain to your workUsing the preceding pages write down which regulations will pertain to you. Also, you can discuss with your Supervisor any workplace specific policies and procedures that your company may have.Review this worksheet with your Supervisor for workplace specifics.
- [Type 3 Demolition Work or Type 2 Glove Bag Operations](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/type-3-demolition-work-or-type-2-glove-bag-operations/): Type 3 Demolition Work or Type 2 Glove Bag Operations Pages 18-21This is for information only. We will not be covering Type 3 Work or Type 2 Glove Bag Operations in this course.
- [Overview of the Asbestos Regulations and the five factors the MOL uses to determine the Work Type.](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/overview-of-the-asbestos-regulations-and-the-five-factors-the-mol-uses-to-determine-the-work-type/): On Page 17Review the Asbestos Regulations -designated substances-asbestos on Construction Projects and in Building and Repair Operations.Also on Page 17 and 18It lists the 5 factors the Ministry of Labour MOL uses to determine which type of work is being performed.Nature of the Material is it friable or non friableNature of the Activity- are you
- [Overview of Non Asbestos Regulations that may apply](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/overview-of-non-asbestos-regulations-that-may-apply/): On Pages 16 and Part of Page 17It lists all the legislation that is non asbestos related that may apply. Review the legislation.These include the following:The OHSA, sections in the construction regulations that may be a hazard for the work being performed but are not specific to asbestos, WHMIS, Critical Injury Regulations, Workplace Safety and
- [Worksheet Understanding Key Legal Definitions](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/worksheet-understanding-key-legal-definitions/): Using pages 16 - 18 you will find the answers to the required questions.Hints for the Questions:"Competent person" is a defined term under the OHSA as a person who: is qualified because of knowledge, training and experience to organize the work and its performance, is familiar with the Act and the regulations that apply to
- [Worksheet Type 1 and Type 2 Work](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/worksheet-type-1-and-type-2-work/): Page 14 of your Workbook - This is a opportunity for you to review the information you just learned.Describe in your own words what a Type 1 operation is and what is a Type 2 OperationReference the previous pages. You can summarize your answers. Write some of the basics down of how the regulations define
- [Type 1 and Type 2 Work](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/type-1-and-type-2-work/): Using your Workbook from pages 8 to 14. You will review what the regulations define as Type 1 Work - little to no chance of exposure with required controls.Type 1 Work - Respirator use is optional and not mandatory.Understand the Controls necessary for Type 1 Work from Pages 8 to part way onto Page 10.Type 2 WorkGo
- [Video Levels of Risk](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/video-levels-of-risk/): In this video they describe the work as Low, Medium and High Risk.Here in OntarioLow Risk type of work would be defined as Type 1 Work -where there is not going to be any airborne asbestos present in the work area or surrounding area. Medium Risk type of work would be defined as Type 2 Work
- [Types of Asbestos](https://worksafeconsulting.ca/courses/asbestos_awarenessfullcourse/lesson/types-of-asbestos/): In your workbooks review pages 4 - 6. Understand the different types of Asbestos and what kinds of products that type of Asbestos was used in.Note:The new 2006 asbestos regulations contain an important change. They now state that not only do you have to know where asbestos might be contained, but you also need to
- [Quiz](https://worksafeconsulting.ca/courses/ladder_safetyindustrial-workplaces/lesson/quiz/): The Quiz has been provided in the back of your workbook. Your answers have been provided at the back of your workbook. Do not cheat and use the answers provided, attempt to complete the questions yourselves, then use the answer sheet to correct your answers. Mark this lesson complete when you have completed the quiz
- [Video](https://worksafeconsulting.ca/courses/ladder_safetyindustrial-workplaces/lesson/video-17/): Ladder Safety for Industrial WorkplacesWatch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Video](https://worksafeconsulting.ca/courses/backsafety_safetytalkprevention1/lesson/video-16/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Controls](https://worksafeconsulting.ca/courses/lockouttagout_trainingfull/lesson/controls/): Review Pages 18 to 21Please Note: The Steps for Lock Out Tag Out including all energy sources will be tested on the quiz, please understand the steps found on pages 19 and 20.Also understand terminology that will be found on the quiz.Isolation - Closing Valves, locking out feeders and turning off the power.Controlling Stored Energy:
- [Worksheet # 4 Understanding Electrical and other forms of Energy](https://worksafeconsulting.ca/courses/lockouttagout_trainingfull/lesson/worksheet-4-understanding-electrical-and-other-forms-of-energy/): In this exercise I want you to pick (1 ) from the list provided and list the equipment process and then list what are the additional steps to controlling your stored energy.Pick one and complete the exercise.Stored Electrical Energy ( example: Capacitors)Pressurized LiquidsPressurized GasesKinetic EnergyPotential Energy
- [Worksheet # 3](https://worksafeconsulting.ca/courses/lockouttagout_trainingfull/lesson/worksheet-3/): After watching the video you were introduced to things that go wrong in a lock out tag out procedure. Please list some examples and what would be the preventative measures to correct the problems. Remember this is how workers get killed or injured when they fail to follow the lock out tag out procedure.A Hint
- [Worksheet #2](https://worksafeconsulting.ca/courses/lockouttagout_trainingfull/lesson/worksheet-2-2/): After watching the video you should have a better understanding of the basic steps for completing a Standard Electrical Lockout Tag Out Procedure.Complete all 8 steps.Hint You will list the steps for the Lockout process to #5, where at number 5 you change the saw blade and the remaining 3 steps will now be to
- [Electrical Terminology](https://worksafeconsulting.ca/courses/lockouttagout_trainingfull/lesson/electrical-terminology/): On pages 7 and 8.Read and Understand the basic Electrical Terminology.Very simple basic understanding of the lock out tag out process includes the following:Lock It OutTag It Out Know its Out- That means start the operator controls to make sure its to a zero energy state.
- [Worksheet 1](https://worksafeconsulting.ca/courses/lockouttagout_trainingfull/lesson/worksheet-1-4/): In this worksheet answer the questions to the best of your ability.Using your workbook please write in your answers.Hints to help you to answer the questionsHowever you word question 1 the idea to bring all energy sources to a zero energy state. The video in the next lesson will review your answer, please stop the
- [Video](https://worksafeconsulting.ca/courses/lockouttagout_trainingfull/lesson/video-15/): Lockout A Guide to Safe Work Practices - Based on Electrical Lock out Tag Out at a saw mill. Later in the course will expand on and look at other energy sources that may need to be isolated and locked out.
- [Injury Statistics and the National Picture](https://worksafeconsulting.ca/courses/lockouttagout_trainingfull/lesson/injury-statistics-and-the-national-picture/): Review Pages 1 and 2Looking at the National Picture of Work Related Injuries by Gender, Industries and Regions.If you notice Injury Rates Varied from Region to Region.Ontario came in below average which is a good sign, it means our efforts in educating our employees in Ontario is working, along with the stepped up enforcement by
- [Introduction](https://worksafeconsulting.ca/courses/telehandlerforklift_writtenfull/lesson/introduction-3/): On Pages 2- 3 of your workbook, the course content is listed for what will be covered in the Telehandler Forklift Written Course. The Ministry of Labour Guidelines establishes the necessary knowledge and skills you must be able demonstrate.We will be completing a written evaluation at the end of this course. Successful completion is required to
- [Video](https://worksafeconsulting.ca/courses/telehandlerforklift_preopinspections/lesson/video-14/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Video](https://worksafeconsulting.ca/courses/telehandlerforklift_detailedchartreading/lesson/video-13/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Video](https://worksafeconsulting.ca/courses/telehandlerforklift_introloadchartreading/lesson/video-12/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Video](https://worksafeconsulting.ca/courses/telehandler_drivenpickupandplacementofloads/lesson/video-11/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Video](https://worksafeconsulting.ca/courses/ground-disturbance/lesson/video-10/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Video -Safety Talk Ladder Safety](https://worksafeconsulting.ca/courses/safetytalk_laddersafety/lesson/video-safety-talk-ladder-safety/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Roofing Operations Safety Talk](https://worksafeconsulting.ca/courses/roofingoperations_safetytalk/lesson/roofing-operations-safety-talk/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Fall Protection - Safety Talk](https://worksafeconsulting.ca/courses/fallprotection_safetytalk/lesson/fall-protection-safety-talk/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Safe Driving](https://worksafeconsulting.ca/courses/safetytalk_safedriving/lesson/safe-driving/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Lesson 1](https://worksafeconsulting.ca/courses/safety-talk-covid-19-for-job-sites/lesson/lesson-1-2/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Video](https://worksafeconsulting.ca/courses/safetytalk_constructionwoodframingsafety/lesson/video-2/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Lesson 1](https://worksafeconsulting.ca/courses/safetytalk_trenchandexcavationsafety/lesson/lesson-1/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Video](https://worksafeconsulting.ca/courses/safety-talk-electrical/lesson/video-4/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Video](https://worksafeconsulting.ca/courses/safetytalk_confinedspaces/lesson/video/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Video](https://worksafeconsulting.ca/courses/safety-talk-chemical-safety-and-hazard-communication/lesson/video-5/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [Video](https://worksafeconsulting.ca/courses/safety-talk-construction-site-safety-basics/lesson/video-3/): Watch the video and any workplace specific questions, please contact your supervisor for further instructions and guidance. Do not perform work that you knowingly know is unsafe. Always work in a safe manner and report any contraventions to your supervisor.
- [VIDEO DEMONSTRATION](https://worksafeconsulting.ca/courses/forklift_telehandleroperatorcontrols/lesson/video-demonstration/): Video demonstration of the Operator Controls on a forklift telehandler.Equipment for moving material on construction sites or outdoor material handling requirements.
- [VIDEO](https://worksafeconsulting.ca/courses/forlift_hazardsandcontrols/lesson/video-9/): It is important to understand your hazards and then to make sure those hazards are eliminated or controlled to ensure all workplace parties remain safe. Knowing your hazards is part of being "competent" as defined under the Occupational Health and Safety Act. Never perform work when you know it is not safe to do so,
- [Video](https://worksafeconsulting.ca/courses/forklift_forwardandreverse/lesson/video-8/): Travelling forward and in reverse on a forklift safely.
- [VIDEO](https://worksafeconsulting.ca/courses/forklift-pre-operational-circle-checks/lesson/video-7/): Watch the video to prepare yourself with the necessary knowledge and the necessary skills needed to conduct a proper circle check of the lifting device. This covers the walk around visual inspection, operational check and proper shut down and storage of the lifting device.
- [VIDEO](https://worksafeconsulting.ca/courses/forklift_stackinganddestacking/lesson/video-6/): Provided for information purposes to visualize proper stacking and de-stacking on racking systems.
- [Video Link](https://worksafeconsulting.ca/courses/whmis2015ghs_pre-recorded__trashed/lesson/video-link/): Access the WHMIS GHS Learning Video here from this link cut and paste this into your browser to access. DO NOT COMPLETE THE QUIZ ONLINE on the video, use the WHMIS QUIZ from the Workbook Provided. Those will be marked and your training certificate will be provided upon successful completion.Video provided for by AIXSafetyWHMIS AIX
- [Worksheet #2 Work Refusal Process](https://worksafeconsulting.ca/courses/forklift_refresher/lesson/worksheet-2-work-refusal-process/): On Page 13 of your workbookRead the scenario and answer the questions using your work refusal flow chart found on page 11 of your workbook.Your answers will be reviewed with you by the training moderator or contact person at your workplace.
- [Reprisals Prohibited and Penalties under the OHSA](https://worksafeconsulting.ca/courses/forklift_refresher/lesson/reprisals-prohibited-and-penalties-under-the-ohsa/): Page 12 in the WorkbookUnder Section 50 of the Act Reprisals by the Employer or SupervisorWhat is considered to be reprisal50(1) No employer or person acting on behalf of an employera) Dismiss or threaten to dismiss a worker;b) Discipline or suspend or threaten to discipline or suspend a worker;c) Impose any penalty upon a worker;
- [Work Refusal Process](https://worksafeconsulting.ca/courses/forklift_refresher/lesson/work-refusal-process/): On Page 11 I will explain the flow chart.There is a Stage 1 and Stage 2 to a Work Refusal. We always want to try and resolve and Work Refusal at the Stage 1 Level if possible.Stage 1The Worker has reason to believe that the work being performed is a hazard, or the equipment is
- [Legal Rights of the Worker](https://worksafeconsulting.ca/courses/forklift_refresher/lesson/legal-rights-of-the-worker/): Page 10 of the workbookThe employee has 3 main rights.The right to know about your workplace hazardsThe right to participate in Health and Safetyand the The Right to Refuse unsafe work.If there is a Joint Health and Safety Committee in the Workplace, then the Committee has the right to stop the work where a dangerous
- [Worksheet #1](https://worksafeconsulting.ca/courses/forklift_refresher/lesson/worksheet-1-3/): Page # 9 You will use Pages 4 to 8 Legal Duties of Workplace Parties to Complete the Worksheet. You will provide two examples for the Employer, Supervisor and the Employee as it relates to the Forklift.For example: "the employer shall "Provide information, instruction and supervision to protect the health and safety of the worker
- [Legal Responsibilities for the Employer, Supervisor and Employee](https://worksafeconsulting.ca/courses/forklift_refresher/lesson/legal-responsibilities-for-the-employer-supervisor-and-employee/): Using Pages 4 to 8 Review the Information on these pagesYou will review Legal Duties of the Workplace Parties.Section 25 of the OHSA Lists the Legal Duties of the EmployerSection 26 of the OHSA Lists Additional Duties of the SupervisorSection 27 of the OHSA Lists the Legal Duties of the SupervisorSection 28 of the OHSA
- [OHSA- Legal Definition of Competency](https://worksafeconsulting.ca/courses/forklift_refresher/lesson/ohsa-legal-definition-of-competency/): On Page 4 I have identified under the OHSA ( Occupational Health and Safety Act) the Legal Definition of Competency.As follows:Definitions:Competency1 (1) In this Act, “competent person” means a person who,a) is qualified because of knowledge, training and experience to organize the work and its performance,b) is familiar with this Act and
- [Employer- Establish Operator Competency](https://worksafeconsulting.ca/courses/forklift_refresher/lesson/employer-establish-operator-competency/): Page 3 of the Workbook - ReadTo establish a worker’s competence to operate a powered lift truck, an employer should ensure that the worker:a) Has been informed of the hazards associated with operating a powered lift truck in the particular workplace, including the hazards associated with the load, the design of the workplace, the environmental
- [Introduction](https://worksafeconsulting.ca/courses/forklift_refresher/lesson/introduction-2/): Page 2 of the Workbook - ReadIntroductionRegulations made under the Occupational Health and Safety Act (the Act) requires employers to ensure that a worker who is assigned to operate a powered lift truck is “competent” or “qualified to do so. However, the regulations do not indicate the knowledge skills an operator must demonstrate to satisfy
- [Learning Objectives](https://worksafeconsulting.ca/courses/forklift_refresher/lesson/learning-objectives/): Learning Objectives:By the end of this module the participant will be able to:• Briefly discuss the background and structure of health and safety law.• Identify and discuss duties of the employer, supervisors, workers under the Occupational Health and Safety Act.• Identify the regulations associated with OHSA, their need and relevance to forklift trucks.•
- [Agenda](https://worksafeconsulting.ca/courses/forklift_refresher/lesson/agenda/): This workshop has been designed to meet all legislated requirements in training forklift operators to be “competent operators” as and detailed in the MOL Guideline for the Safe Operation and Maintenance of Powered Lift Trucks.AgendaWritten:Knowledge to be acquired:We will discuss and evaluate your ability to understand: • All Applicable Legislation• Lift Truck Operating Principles and
- [Lesson 1](https://worksafeconsulting.ca/courses/aodacustomerserviceemployee_pre-recorded/lesson/lesson-1-4/): Watch the video and any workplace specific questions you may have, follow up with your supervisor for information and instruction. Review the workbook and complete the quiz (quiz is at the back of your workbook). Give the quiz to your amin person for marking. A certificate of completion will be issued once marked and upon
- [Resources - Decision Tree and Confined Space Permit](https://worksafeconsulting.ca/courses/confined-spaces/lesson/resources-decision-tree-and-confined-space-permit/): Under the Paper ClipDecision Tree for Confined Spaces - useful tool in trying to determine what is required under the regulations.Confined Space Entry Permit
- [Entry Permit](https://worksafeconsulting.ca/courses/confined-spaces/lesson/entry-permit/): Entry PermitsPermits are valuable tools for planning, evaluating, and controlling confined space entries.A permit involves a formal system of procedures and is issued by the employer before any worker enters the confined space. A competent person must verify that the permit issued complies with the plan before every shift. The duration of an entry permit
- [Worker Training](https://worksafeconsulting.ca/courses/confined-spaces/lesson/worker-training/): Worker TrainingWorkers must be trained before they enter a confined space. The training must include recognizing the hazards (Including potential hazards) in the confined space, and safe work practices, including the use of all equipment such as ventilation equipment, air monitors, and personal protective equipment.It is strongly recommended that the employer use an evaluation procedure
- [Plan Part 11 Ventilation/Purging](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-11-ventilation-purging/): This is the most effective method of control. The space can be purged ofdangerous atmospheres by blowing enough fresh air in, and/or by removing (or suction-venting) the bad air and allowing clean air in. Studies have shown that the best results are obtained by blowing fresh air into a space close to the bottom. Check
- [Plan Part 9 Atmospheric Testing Continued](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-9-atmospheric-testing-continued-2/): Calibration of EquipmentYou must calibrate, maintain, and use the equipment in accordance with the manufacturer's recommendations.If the meter is not properly calibrated, you cannot rely upon its results. Deaths can occur if the instrument underestimates the atmospheric conditions. Most confined-space instrument manufacturers now offer “docking” stations that can automatically calibrate instruments and print a record
- [Plan Part 9 Atmospheric Testing Interpret the results and record on your permit](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-9-atmospheric-testing-interpret-the-results-and-record-on-your-permit/): Interpret the results.There may be other gases present in the confined space that interfere with the reading for the gas you are trying to measure. Such gases are referred to as "interfering gases”: They can lead to misinterpretation of the monitoring results.Know the limitations of your specific equipment. Consult the manufacturer's instructions for proper use.
- [Plan Part 10 Combustible, Explosive, or Flammable Atmospheres](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-10-combustible-explosive-or-flammable-atmospheres/): No worker is allowed to enter a confined space if airborne combustible dust or mist is present in a concentration sufficient for explosion. If an explosive or flammable atmosphere is detected, you can perform only certain types of work. The conditions for each type of work are specified below the following definitions.Hot work means activities
- [Plan Part 9 Atmospheric Testing continued](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-9-atmospheric-testing-continued/): Key steps to follow when you suspect a dangerous atmosphere.Select the appropriate type of calibrated instruments for the hazards identified in the assessment.You must understand the characteristics of the work area in order to choose the right instruments. Different types of confined spaces present different kinds of toxic gas hazards. There are hundreds of different
- [Plan Part 9 Atmospheric Testing](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-9-atmospheric-testing/): If the hazard assessment determines that there is an atmospheric hazard in the confined space, you must perform atmospheric testing.a) The employer must appoint a competent worker to perform adequate tests safely before and during the time a worker is in a confined space to ensure that acceptable atmospheric levels are maintained. The competent worker
- [Plan Part 8 Entry and Exit](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-8-entry-and-exit/): The means of entry and exit can be evaluated before entry by checking drawings, by prior knowledge, or simply by inspection from outside the space.Confined space openings are generally small and not well located. These small openings must be considered in the rescue plan since they restrict the movement of workers and equipment in and
- [Plan Part 7 Attendant](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-7-attendant/): An attendant must be present whenever a worker enters a confined space. The attendant is not allowed to enter the confined space, at anytime.The attendant must: remain alert outside and near to the entrance, be in constant communication (visual or speech) with all workers in the confined space, monitor the safety of workers inside the
- [Plan Part 6 Isolation of Energy and Control of Material Movement](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-6-isolation-of-energy-and-control-of-material-movement/): Equipment that moves in any way (even rotation) must be isolated by: disconnecting the equipment from its power source and de-energizing the equipment, and lockout and tagging. Only workers trained in lockout and tagging should perform such operations. Lockout and tagging should be done even if you use the first option {disconnect and deenergize) to
- [Plan Part 5 Protective Clothing and Personal Protective Equipment](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-5-protective-clothing-and-personal-protective-equipment/): Protective clothing and equipment suitable for one material may not be suitable for others. For example, polyvinyl chloride (PVC) plastic is resistant to most acids, but it can be softened or penetrated by many common solvents such as benzene, toluene, and xylene.For this reason, a knowledgeable person should assess the protective clothing and equipment needed
- [Plan Part 4 Rescue Equipment](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-4-rescue-equipment/): Rescue EquipmentThe rescue equipment must be readily available, appropriate for the confined space, and inspected by a competent worker.The competent worker must keep a written record of the inspection.Examples of rescue equipment include harnesses and lifelines, hoist/retrieval systems, respirators, and other personal protective equipment.Note: You must consider the size of the confined space's opening when
- [Plan Part 3 Rescue Procedures](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-3-rescue-procedures/): Rescue ProceduresThe confined space plan must include written procedures for safe onsite rescue that can be implemented immediately in case of an emergency. An adequate number of people must be available to carry out the rescue procedures immediately. They must be trained ina) the onsite rescue proceduresb) first aid and cardio-pulmonary resuscitation (CPR)c) how to
- [Plan Part 2 Coordination Document](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-2-coordination-document/): CoordinationWhen workers of more than one employer perform work in the same confined space, the constructor must coordinate entry operations. The constructor must prepare a coordination document to ensure that the various employers perform their duties in a way that protects the health and safety of all workers entering the confined space.A copy of the
- [Plan Part 1 Duties of the Workers](https://worksafeconsulting.ca/courses/confined-spaces/lesson/plan-part-1-duties-of-the-workers/): Duties of Workers:***Important to remember***a) Do not enter or re-enter the confined space (if the confined space has been left unoccupied and unattended) unless testing has been performed.b) Know the hazards that you may be faced with upon entry. Know the route of exposure (e.g., inhalation or skin absorption), signs and symptoms, and long-term effects
- [Developing your Confined Space Plan](https://worksafeconsulting.ca/courses/confined-spaces/lesson/developing-your-confined-space-plan/): Plan for Controlling HazardsOnce the hazards have been identified in the assessment, a competent person must develop a plan to eliminate or control the hazards.How does the law define a "Competent Person"?Competent Person means a person who:a) is qualified because of knowledge, training and experience to organizethe work and its performanceb) is familiar with the
- [Workbook](https://worksafeconsulting.ca/courses/aodacustomerserviceemployee_pre-recorded/lesson/workbook-2/): Top of the page under the paperclip is the workbook download and print for each participant.
- [Attendance Sheet](https://worksafeconsulting.ca/courses/aodacustomerserviceemployee_pre-recorded/lesson/attendance-sheet-2/): Attachment is under the paper clip at the top of the page.Please download and print the attendance sheet. Please print participant(s) full names and email to Lisa at worksafe67@gmail.comOnly include participant(s) names who successfully passed the course. A pass is no more than 2 wrong, if they have more than 2 wrong, they can go
- [Attendance Sheet](https://worksafeconsulting.ca/courses/whmis2015ghs_pre-recorded__trashed/lesson/attendance-sheet/): Attachment is under the paper clip at the top of the page.Please download and print the attendance sheet. Please print participant(s) full names and email to Lisa at worksafe67@gmail.comOnly include participant(s) names who successfully passed the course. A pass is no more than 2 wrong, if they have more than 2 wrong, they can go
- [Workbook](https://worksafeconsulting.ca/courses/whmis2015ghs_pre-recorded__trashed/lesson/workbook/): Top of the page under the paperclip is the workbook download and print for each participant.
- [Training Card Flats](https://worksafeconsulting.ca/courses/training-card-flats/lesson/training-card-flats/): For Admin Use Only- Print on Avery Business Card Stock #5371PDF and Word Document Versions are pinned to the Exercise Files at the top under the paper clip.
- [Above Ground Hazards such as Skylights, domes, and ceilings](https://worksafeconsulting.ca/courses/confined-spaces/lesson/above-ground-hazards-such-as-skylights-domes-and-ceilings/): Work is sometimes required within newly installed skylights where lighter-than air gases and fumes may accumulate. Workers should be aware of this hazard. At the first sign of discomfort or disorientation they should leave the area until it has been ventilated. Workers feeling light-headed or experiencing headaches may be inhaling these pollutants. Drowsiness or disorientation
- [Underground mines, tunnels, and shafts](https://worksafeconsulting.ca/courses/confined-spaces/lesson/underground-mines-tunnels-and-shafts/): Underground mines, tunnels, and shaftsThese spaces are intended for people to carry out work in them. This work is covered by specific regulation. They may present physical or atmospheric hazards. Many utilities are routed through tunnels or underground shafts where hazardous atmospheres may collect from containers or operations above or be created by utility leaks
- [Accumulation of Contaminants Below Grade](https://worksafeconsulting.ca/courses/confined-spaces/lesson/accumulation-of-contaminants-below-grade/): Below GradeTrenches, manholes, and low-lying areas may become hazardous from leaking gases heavier than air such as propane or from gasses such as carbon monoxide seeping through the soil and into the confined space.Case study - Read the Case StudyA construction crew finished installing a 12-foot-deep manhole without incident. After the crew left the area,
- [Flammable Products](https://worksafeconsulting.ca/courses/confined-spaces/lesson/flammable-products/): Flammable ProductsWhen using flammable materials in a confined space, take these precautions: Provide adequate ventilation. Control sparks (use non-sparking tools) and control other potential ignition sources. Extinguish all pilot lights. Use specially protected lighting. Have fire extinguishers handy.Contact cement is an example of a product with fire or explosion potential when used in a small
- [Atmospheric Contaminants Continued](https://worksafeconsulting.ca/courses/confined-spaces/lesson/atmospheric-contaminants-continued/): Adequate ventilation is absolutely essential when you cannot avoid using combustion engines in confined spaces.Traditionally, explosive blasting has been used for demolition or breaking up rock. Blasting in a confined space can produce high levels of carbon monoxide. You must use mechanical ventilation and perform air tests before workers re-enter the blast area to ensure that
- [Atmospheric Contaminants](https://worksafeconsulting.ca/courses/confined-spaces/lesson/atmospheric-contaminants/): Because confined spaces are poorly ventilated, atmospheric contaminants can build up to hazardous levels very quickly. For construction in an industrial setting, the type of airborne hazard that may be encountered depends on products stored in the confined space the type of work tasks performed in the confined space work or processes being performed near
- [Oxygen-enriched or oxygen-deficient atmosphere](https://worksafeconsulting.ca/courses/confined-spaces/lesson/oxygen-enriched-or-oxygen-deficient-atmosphere/): Oxygen-enriched and Oxygen Deficient AtmospheresNormal outside air contains about 21% oxygen. If the concentration of oxygen exceeds 23% it is considered “enriched”. The primaryconcern with oxygen-enriched atmospheres is the increased flammability of materials. Things that would only smolder in normal air will burn vigorously in oxygen-enriched atmospheres.Oxygen-enriched atmospheres are fairly rare in construction. They are
- [Flammable, Combustible, or Explosive Atmospheres](https://worksafeconsulting.ca/courses/confined-spaces/lesson/flammable-combustible-or-explosive-atmospheres/): Flammable atmospheres are generally caused byo Evaporation of flammable liquids (e.g., gasoline)o By-products of chemical reactions (e.g., decomposition of organic matter to form methane).Explosive atmospheres are those in which a flammable gas or vapour is present in quantities between the Lower Explosive Limit (LEL) and the Upper Explosive Limit (UEL). These limits define the "Explosive
- [Atmospheric Hazards](https://worksafeconsulting.ca/courses/confined-spaces/lesson/atmospheric-hazards/): Confined spaces can present three kinds of atmospheric hazards:o flammable, combustible, or explosive atmosphereo oxygen-enriched or oxygen-deficient atmosphereo Atmospheric contaminants.The hazardous atmosphere may be due to existing conditions (e.g., residue in a tank,) or it may be created by the work being done inside the confined space (e.g., welding or using solvents). In some cases,
- [Physical Hazards](https://worksafeconsulting.ca/courses/confined-spaces/lesson/physical-hazards/): Physical HazardsPhysical hazards often present a greater danger inside an enclosed space than they do outside.Examples: Noise and vibrationAn enclosed environment can amplify noise. Excessive noise can damage hearing and prevent communication. It can affect workers' ability to hear alarms, warning shouts, or orders to evacuate. Temperature extremesAsk plant personnel if workers could encounter dangerous
- [Typical Confined Spaces and their hazards.](https://worksafeconsulting.ca/courses/confined-spaces/lesson/typical-confined-spaces-and-their-hazards/): Because construction projects or industrial establishments are not limited to new buildings, confined spaces may be encountered in a variety of places. The following table describes typical confined spaces and the most common hazards found there.Hazards in confined spaces can be divided into two distinct categories: physical hazards and atmospheric hazards.If control measures (such as
- [Hazard Recognition](https://worksafeconsulting.ca/courses/confined-spaces/lesson/hazard-recognition/): Why is working in a confined space more hazardous than working in other workplaces?There are many factors to consider when looking for hazards in a confined space. There is a small margin for error; you don't want to be wrong in evaluating potential hazards. This can have serious consequences.In some cases, conditions in a confined
- ["Competent Worker" to Perform the Hazard Assessment](https://worksafeconsulting.ca/courses/confined-spaces/lesson/competent-worker-to-perform-the-hazard-assessment/): Hazard Assessment(Important to note this assessment is required to be done before each time a worker enters a confined space. If you do not have continued air monitoring and a worker has to leave for break or for lunch etc. Before that worker re-enters that assessment need to be done again by a competent worker
- [Recognizing a Confined Space.](https://worksafeconsulting.ca/courses/confined-spaces/lesson/recognizing-a-confined-space/): Recognizing a Confined SpaceA confined space is defined as a place:a) That Is partially or fully enclosedb) That Is not both designed and constructed for continuous human occupancy, andc) Where atmospheric hazards may occur because of its construction, location, or contents, or because of work that is done in it.All three criteria have to be
- [What is a Confined Space Program and Coordination Document?](https://worksafeconsulting.ca/courses/confined-spaces/lesson/what-is-a-confined-space-program-and-coordination-document/): Changes to the legislation:The legislation changes to the Construction Regulation (Ontario Reg. 213/91) implemented in 2008. Before letting a worker enter a confined space, the employer must develop a written confined space program meeting the requirements of the Construction Regulation (Part 11.1, Confined Spaces, sections 221.1 to 221 .19). The employer must maintain the program
- [Worksheet # 2 Hazard Identification and Controls](https://worksafeconsulting.ca/courses/confined-spaces/lesson/worksheet-2-hazard-identification-and-controls/): Worksheet # 2Now that we have just looked at some of the risks/hazards, as a group or individual, how can we control these risks/hazards in our workplace? Please right down some ideas. Please note this is an introduction to some ideas, you don't need to have all the answers at this point in the training
- [Common Confined Space Hazards](https://worksafeconsulting.ca/courses/confined-spaces/lesson/common-confined-space-hazards/): Hazards in a Confined Space:1. Poor Indoor Air Quality - insufficient amount of oxygen for the worker to breathe. The normal atmosphere’s oxygen content is 21%, below 19.5% becomes unsafe.2. A Poisonous Environment - Do you know if a poisonous substance is in your atmosphere? Is natural ventilation alone, going to be enough to maintain
- [Worksheet # 1](https://worksafeconsulting.ca/courses/confined-spaces/lesson/worksheet-1-2/): In Table Groups or as an individual, identify your workplace examples of areas that could be considered a “Confined Space”.See attached worksheet (under the paperclip at the top) you can download and print to be able to write your answers, or write you answers on a piece of paper.
- [Video Safe Yesterday, Deadly Today](https://worksafeconsulting.ca/courses/confined-spaces/lesson/video-safe-yesterday-deadly-today/): This is an example of how a work area is safe one day but due to circumstances often unknown to the workers has changed. In this circumstance, oxygen levels should have been tested prior to entry.This is why is so important to identify potential confined spaces before a tragedy occurs.
- [Types of Confined Spaces](https://worksafeconsulting.ca/courses/confined-spaces/lesson/types-of-confined-spaces/): Types of confined spacesConfined spaces can exist both above and below ground. Some examples of confined spaces include:Storage tanks and digestersSewersSilosVatsPipesWellsTunnelsShip holdsSubcellarsCold storage roomsDuctsAccess shaftsManholesA full list is difficult to provide, because some spaces that you may not consider hazardous can become confined spaces when work is being carried out within them, or during construction.
- [What is a confined Space?](https://worksafeconsulting.ca/courses/confined-spaces/lesson/what-is-a-confined-space/): What is a Confined Space?Confined Space Regulation In this Part:(a)“confined space” means an enclosed or partially enclosed space that:(i) is not primarily designed or intended for human occupancy, except for the purpose of performing work; and(ii) has restricted means of entrance and exit.(b) “hazardous confined space” means a confined space that is or may become hazardous
- [Confined Spaces Deadly Spaces](https://worksafeconsulting.ca/courses/confined-spaces/lesson/confined-spaces-deadly-spaces/): IntroductionThe question that seems to come to mind for workers is:“Is Working in a Confined Space Hazardous?”The Answer is…Yes, many workers are injured and killed each year while working in confined spaces. It is estimated that 60% of the fatalities are related to the “would be rescuer”, someone going in to help a victim.A Confined
- [Worksheet # 2](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/worksheet-2/): See sample SDS under exercise files (paper clip at the top). Write your answers down on a piece of paper. This is a practice exercise to show you how to read and find information of the SDS.Using the example SDS Sheet, find the following information.Identification- Find the Name of the ProductComposition of Ingredients- Is this
- [Workplace Labels](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/workplace-labels/): All containers of hazardous materials must be labelled. It is important that you tell your supervisor if you come across a missing or unclear label.Workplace labels are used:When hazardous materials are produced in the workplaceWhen hazardous materials are poured from the original container into another container in the workplaceIf the supplier label has gone missing
- [Supplier Label](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/supplier-label/): Supplier Label:Those who supply a hazardous material, either by importing, manufacturing, or selling a hazardous material in Canada must affix a supplier label to the container or package for shipping, the supplier may supply the label separately for the employer to attach once the shipment is received and broken down.The receiving employer must make sure
- [(New) WHMIS 2015 GHS, the use of Hazard Statements](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/new-whmis-2015-ghs-the-use-of-hazard-statements/): New Addition to the Label under WHMIS 2015 GHS is the use of Hazard Statements of Signal Words.Recognizing Hazard Statements and Signal Words on the Supplier LabelThere are two signal words: Danger (higher-level hazards) and Warning (moderate-level hazards)Sometimes no signal word is used for low-level hazardsHazard statements describe the nature and degree of the hazard:Example:
- [Classification Comparison Chart](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/classification-comparison-chart/): Open up the attachment to this lesson.Look at the Comparison Chart you will see how the old pictogram has changed or not changed to the new WHMIS 2015 GHS.You will see some pictograms have not changed and stayed the same.We will look at them all and see the comparisons and what the hazard pictogram represents
- [WHMIS Regulation Exemptions](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/whmis-regulation-exemptions/): Certain products are exempt from WHMIS labelling and SDS requirements, but they still require TRAININGThese include:ExplosivesPesticidesCosmetics, drugs, foodRadioactive materialsConsumer productsTobacco and tobacco productsWood and wood productsHazardous waste
- [A Comparison WHMIS 1988(MSDS) Material Safety Data Sheet and WHMIS 2015 GHS (SDS) Safety Data Sheet](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/a-comparison-whmis-1988msds-material-safety-data-sheet-and-whmis-2015-ghs-sds-safety-data-sheet/): The big change that you will see is:The Old System WHMIS 1988 we called it Material Safety Data Sheets or (MSDS). Under the New WHMIS 2015 GHS we call it Safety Data Sheet or (SDS).We have gone from 9 sections under the old WHMIS 1988 system to now 16 sections for the New WHMIS 2015
- [Exercise # 1 In groups or as an individual](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/exercise-1-in-groups-or-as-an-individual/): Exercise # 1: Take a moment to write down your own workplace examples. (What do you work with or what is present in the workplace?)Write your examples on a notepad.Your workplace examples could include products such as gasoline, diesel, grease, lubricants etc. Cleaning Products, such as toilet bowl cleaner, bleach, window washer etc. From the
- [Comparison of WHMIS 1988 Supplier Label Contents and WHMIS 2015 (GHS) Contents](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/comparison-of-whmis-1988-supplier-label-contents-and-whmis-2015-ghs-contents/): WHMIS 2018A Supplier Label Contains Seven Separate Pieces of Information:Product Identifier (the name of the material);Supplier Identifier (the name of the supplier of the material);MSDS Statement;Hazard Symbol;Risk Phrases (brief description for safe use);Precautionary Measures (brief instructions for safe use);First Aid Measures (how to treat persons exposed to the material).WHMIS 2015Product identifier Pictogram(s) Signal word –
- [Labels-Two Types: Supplier and Workplace](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/labels-two-types-supplier-and-workplace/): Getting Information to the Worker…WHMIS puts vital information about hazardous materials into worker’s hands. It does so by means of an information delivery system that has three parts:LabelsSafety Data Sheets (SDS)Worker TrainingHazardous materials must be clearly identified to workers on the job. This is the purpose of the WHMIS label which is the first hazard
- [Multiple Pictograms on a Product](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/multiple-pictograms-on-a-product/): Products with more than one hazard will have multiple hazard classification symbols on the label and on the SDS (Safety Data Sheet).By being able to recognize the symbols you are able to visually recognize the danger from a distance. Always understand the products you are working with and understand all requirements to work with the
- [Supervisor Health and Safety Awareness Training in 5 Steps - Workbook](https://worksafeconsulting.ca/courses/supervisor-health-and-safety-awareness-training-in-5-steps/lesson/supervisor-health-and-safety-awareness-training-in-5-steps-workbook/): Download and Print the BookRead the Book and write your answers in the book.Your supervisor or company contact person will mark your book.Training workbooks are to be kept on file at the workplace and if the Ministry of Labour requests proof of training, then your company can show the workbooks completed.
- [Health and Safety Awareness in 4 steps - Employees](https://worksafeconsulting.ca/courses/health-and-safety-awareness-training-4-steps-employees/lesson/health-and-safety-awareness-in-4-steps-employees/): Download and Print the BookRead the Book and write your answers in the book.Your supervisor or company contact person will mark your book.Training workbooks are to be kept on file at the workplace and if the Ministry of Labour requests proof of training, then your company can show the workbooks completed.
- [Classification System](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/classification-system/): Classification WHMIS 2015 introduces a new system for classifying hazardous products. There are at least three possible levels of classification for an individual product. Moving from the most general classification to more specific ones, these levels are: hazard “group” → hazard “class” → hazard “category” →and, in some cases, hazard “subcategory.” There are two broad
- [Classification System, Pictograms and Labelling Video](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/classification-system-pictograms-and-labelling-video/)
- [Responsibilities of the Employee](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/responsibilities-of-the-employee/): EmployeeResponsibilities include:(To name a few)• Shall wear any protective equipment required• To work in a safe manner, do not endanger oneself or another worker• Work in compliance with the Act and its Regulations• Report any contraventions or any unsafe situations to your supervisor, including: missing labels, problems with protective equipment, or a situation you feel
- [Responsibilities for the Suppliers](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/responsibilities-for-the-suppliers/): Rights and Responsibilities (The rights and responsibilities have stayed the same) under WHMIS 1988 and WHMIS 2015)Health and Safety must come first when working with hazardous materials…How is this ensured? Well, a good place to start would be, everyone in the workplace knows what their role is and what to expect of others. WHMIS legislation
- [Responsibilities for the Employer](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/responsibilities-for-the-employer/): EmployerResponsibilities include:• Create and maintain a list of all hazardous materials present in the workplace. (Inventory)• Make sure all containers/packages holding hazardous materials in the workplace are labeled• Make available, located in a conspicuous place, for easy access all Safety Data Sheets (SDS) for all hazardous materials• Provide workplace specific training regarding safe use, handling,
- [Background WHMIS1988 to WHMIS 2015 (GHS)](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/background-whmis1988-to-whmis-2015-ghs/): The Law WHMIS 1988 – Where it began.To make WHMIS a reality in Canada, amendments were needed to change the current laws. This was achieved by means of two separate packages of amendments, one was passed by the Parliament of Canada (Federal) and the other was passed by the Ontario legislature (Provincial).The Federal Law Package
- [WHMIS - Right to Know Legislation](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/whmis-right-to-know-legislation/): W.H.M.I.S. – The right to know legislation…These initials stand for Workplace Hazardous Material Information System, but the idea that they express is also known as the “Right to Know” - which gives everyone the right to know what they are working with and how to work with it safely.It is a Pan-Canadian System created to
- [How did GHS (WHMIS 2015) get transitioned into the workplace?](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/how-did-ghs-whmis-2015-get-transitioned-into-the-workplace/): WHMIS is changed to the new standards as part of the Globally Harmonized System for the Classification and Labelling of Chemicals (GHS) being phased in across Canada that took place between February 2015 to December 2018.Phase 1Phase 1 began on February 11, 2015, and ends on May 31, 2018. During Phase 1:• suppliers who are
- [What is GHS- Globalized Harmonized System?](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/what-is-ghs-globalized-harmonized-system/): GHS Chemical LabelsGHS (Globalized Harmonized System) is a UN (United Nations) initiative to create a standardized system for labelling, symbols, and communication worldwide.GHS is an international system that classifies the hazards of chemical products and communicates health and safety information on labels and Safety Data Sheets (SDS). GHS is designed to replace the various classification and
- [Introduction Video](https://worksafeconsulting.ca/courses/whmis-2015-ghs/lesson/introduction-video/): Introduction Video- Overview of WHMIS 2015 Course MaterialWHMIS 2015 is Pan-Canadian which means it is applicable right across Canada, so it does not matter which province you work in.Video produced by "WorkSafe BC"
- [Introduction](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/introduction/): IntroductionBill 168- A Bill adopted to amend the OccupationalHealth and Safety Act to control the highrisk hazard of Violence and Harassment inthe Workplace. These changes made Violence andHarassment in the workplace enforceableunder the Act, for the protection of workers.As well, Violence is a Criminal Act, in whichyour local police get involved under the"Criminal Code of
- [In Summary](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/in-summary/): In SummaryWe covered Bill 168, An Act to amend the OccupationalHealth and Safety Act with respect to violence and harassment inthe workplace and its elements in both defining violence and harassment in the workplace and how to recognize it.We also covered the requirement for written policies on dealingwith both violence and harassment in the workplace
- [Additional Training may be required.](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/additional-training-may-be-required/): Additional Training and Instruction may be required: On general workplace security practices. Supervisors are responsible for ensuring that all employees areprovided training and instruction on job specific workplace security practices.Workplace security training and instruction includes, but is not limitedto the following:Preventive measures to reduce the threat of workplace violence,including procedures for reporting workplace security hazards.
- [Each Workplace needs to conduct their own risk assessment.](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/each-workplace-needs-to-conduct-their-own-risk-assessment/): Conduct a risk assessment.You may find the following tool helpful:Developing Workplace Violence and HarassmentPolicies and Programs: A Toolboxhttp://www.labour.gov.on.ca/english/hs/pdf/wvps_toolbox.pdfAlso completing Employee SurveysWhich is also found in the above toolbox tool entitled“Workplace Violence Survey”
- [Conclusion](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/conclusion/): Bill 168 requires the employer to: Prepare policies with respect to workplace violence andworkplace harassment. Develop and maintain a program to implement the policy. Conduct a risk assessment. Educate and train employeesDevelop and maintain a program to implement the policy.Policy and Procedure Integration will include: Employee Handbooks Work Refusal Process and Investigation On-Going Safety Talks
- [Reporting acts of Threats or Violence](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/reporting-acts-of-threats-or-violence/): Reporting Acts or Threats of ViolenceAn employee who is the victim of violence, or believes they havebeen threatened with violence, or witnesses an act or threat ofviolence towards anyone else shall take the following steps: If an emergency exists and the situation is one of immediatedanger, the employee shall contact the local police officials bydialing
- [What can you do about it?](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/what-can-you-do-about-it/): What can you do about it?Don’t ignore harassment.Report it. If you are harassed, there are several steps you can follow: Make it clear to the harasser that his or her actions are notwelcome. Document your case. Keep a written record of the incidents,including times, places and witnesses. If you are harassed at work, contact the
- [Workplace Harassment Continued](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/workplace-harassment-continued/): What is Workplace Harassment? (Continued)Discrimination and Harassment Harassment can consist of a single incident or several incidentsover a period of time. Harassment can create a negative or hostile work environmentwhich can interfere with your job performance and result inyour being refused a job, a promotion or a training opportunity. The harasser, who could be of
- [Workplace Harassment](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/workplace-harassment/): What is Workplace Harassment?Discrimination and Harassment Harassment is any unwanted physical or verbal conduct thatoffends or humiliates you. Such conduct can interfere with yourability to do a job or obtain a service. Harassment is a type of discrimination. It can take many forms,such as:threats, intimidation, or verbal abuse; unwelcome remarks or jokesabout subjects like your
- [Mitigating Measures continued](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/mitigating-measures-continued/): Mitigating Measures ContinuedA quick response will give the assurance that incidents are handledin accordance with the Workplace Violence Prevention policy. Requesting your Company attorney file a restraining order asappropriate.*** Important*** As an employee you have an obligation to inform your employer of any restraining orders that you may have against any person/s who should not
- [Mitigating Measures](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/mitigating-measures/): Mitigating MeasuresIncidents which threaten the security of employees shall bemitigated as soon as possible following their discovery. Mitigating actions include: Notification of law enforcement authorities when a potentialcriminal act has occurred. Provision of emergency medical care in the event of any violent act upon an employee. Post-event trauma counseling for those employees desiring such assistance.The
- [Domestic Violence](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/domestic-violence/): Domestic ViolenceBill 168 requires the employer to be aware of domestic violence andits potential impact on the workplace. While often originating in thehome, can significantly impact workplace safety and the productivity of victims as well as co-workers.“Domestic Violence” is defined as abuse committed against anadult or fully emancipated minor. Abuse is the intentional recklessattempt to
- [Examples of Workplace Violence](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/examples-of-workplace-violence/): Examples of Workplace Violence Murder Arson Sexual Implications Anger-related incidents Psychological trauma Physical assault Theft Pushing Sabotage Vandalism Property damage Arguments Pranks Verbal abuse Swearing Rumours
- [Workplace Violence](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/workplace-violence/): What is Workplace Violence?• Physical attack• Verbal abuse and Intimidation• Harassment• Verbal or written threats (Direct, Conditional, Veiled)• Threatening behavior (shaking a fist, throwing itemsWe will discuss Harassment in a few minutes, as it is enforceableunder the Human Rights Act and the Human Rights Commission.Any harassment that includes any of the above, may beenforceable under
- [Legal Definitions and Risk Factors](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/legal-definitions-and-risk-factors/): Violence & Harassment in the WorkplaceLegal Definitions:(To help understand how to interpret the standards)Workplace Violence: Behavior in which an employee, formeremployee or visitor to a workplace inflicts or threatens to inflictdamage to property, serious harm, injury or death to others at theworkplace.Threat: The implication or expression of intent to inflict physical harmor actions that a
- [How are you protected under this legislation?](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/how-are-you-protected-under-this-legislation/): Violence & Harassment in the WorkplaceHow are you protected under this legislation?Violence in the workplace legislation imposes five key elements on every employer in Ontario1 - A workplace specific risk assessment must be completed forviolence in the workplace2 – The employer must implement a policy prohibiting violence and harassment in the workplace.3 – The employer
- [Worksheet # 1](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/worksheet-1/): Worksheet # 1In Table Groups, discuss sources that could exist to expose you toviolence in the workplace.There are Inside Sources and Outside sources.Give two examples for each.Inside Sources:Outside Sources:Note: You inside sources could include co- workers, your outside sources could include clients, customers etc.
- [Bill 168 is Ontario Legislation, each province Canada Wide has adopted this legislation](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/bill-168-is-ontario-legislation-each-province-canada-wide-has-adopted-this-legislation/): Each province right across Canada has adopted these standards forthe protection of the worker. Each province has specific languageidentified in the Provincial Occupational Health and Safety Act andhas developed regulations for implementation into the workplace.Provincial enforcement, enforces the requirements in all workplaces.Other laws cover workplaces under federal jurisdiction, in otherprovinces, or in other countries. These
- [Scope](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/lesson/scope/): Scope of The Act: Bill 168, An Act to amend the Occupational Health and SafetyAct with respect to violence and harassment in the workplaceand other matters, came into effect June 15, 2010.Now, the law requires every workplace in Ontario with morethan 5 employees to develop written policies on dealing withboth violence and harassment in the
- [For Workplaces with 20 or more employees. Under 20 no reporting required.](https://worksafeconsulting.ca/courses/aoda_customerservice/lesson/for-workplaces-with-20-or-more-employees-under-20-no-reporting-required/): Who is considered to be an employee?An employee is someone who is provided with monetary compensation for providing a good or service. Seasonal Workers if the are regularly employed (let’s say for the summer or the winter) or year after year, they are considered as part of your employee compliment and will be counted.Sub-trades or
- [Put your plan in writing and let customers know how to find your plan](https://worksafeconsulting.ca/courses/aoda_customerservice/lesson/put-your-plan-in-writing-and-let-customers-know-how-to-find-your-plan/): Document your plan for providing accessible customer service. Keep a written copy of the plan that you created in Step 1. Also, keep a training log of the training you provided in Step 2. Keep track of who you trained, on what and when.Let customers know how to find your planClearly post a notice on
- [Who needs to be trained?](https://worksafeconsulting.ca/courses/aoda_customerservice/lesson/who-needs-to-be-trained/): The biggest question is who needs to be trained? The answer is anyone in your organization who works with customers directly or even indirectly needs to be trained. HR people or persons who prepare and make the AODA plan.The most effective training will be customized to the needs of your organization and should include:An overview
- [Invite customers to provide feedback](https://worksafeconsulting.ca/courses/aoda_customerservice/lesson/invite-customers-to-provide-feedback/): A good way to learn about barriers that exist in your workplace is to collect comments from your customers with disabilities.Invite customers to give feedback on how you provide accessible customer service. Let customers know how to do this.Tips:Determine how you want to receive feedback (e.g., in person, by telephone, in writing or by email).How
- [Let customers know when accessible services aren’t available](https://worksafeconsulting.ca/courses/aoda_customerservice/lesson/let-customers-know-when-accessible-services-arent-available/): Sometimes accessibility features or services require repair or are just temporarily out of service (e.g. an elevator or accessible washroom). When this happens, let your customers know by posting a notice.Tips:Make a list of the facilities and services people with disabilities rely on.Prepare a template notice in advance. Include: the reason for the disruption, how
- [Welcome support persons](https://worksafeconsulting.ca/courses/aoda_customerservice/lesson/welcome-support-persons/): A support person does not have to be a paid support worker.He or she can be a family member or a friend. Support persons help someone with a disability perform daily tasks. Often people who have a support person are not able to do things by themselves, such as eat meals, use the washroom or
- [Allow service animals](https://worksafeconsulting.ca/courses/aoda_customerservice/lesson/allow-service-animals/): Guide dogs are not the only type of service animal. Other kinds of animals can be trained to help people with disabilities too. Welcome service animals into your workplace or business.If a service animal is excluded by law, provide another way for the person to access your goods and services. For example, in a restaurant,
- [Allow assistive devices](https://worksafeconsulting.ca/courses/aoda_customerservice/lesson/allow-assistive-devices/): An assistive device is any piece of equipment a person with a disability uses to help them with daily living. Some examples include: a wheelchair, screen reader, listening device or cane.Tips:Consider how you will address the use of a customer’s assistive device.Will you offer helpful measures, such as carry-out service or delivery?Are there any dangers
- [Consider a person’s disability when communicating with them](https://worksafeconsulting.ca/courses/aoda_customerservice/lesson/consider-a-persons-disability-when-communicating-with-them/): Accessible customer service is often about finding ways around barriers faced by your customers.Ensure all staff know what’s expected of them when they communicate with customers with disabilities will help each employee deliver accessible customer service. Remember disabilities are not always visible. You may not know exactly what a person’s disability is, when it is
- [Becoming Accessible (4 Steps)](https://worksafeconsulting.ca/courses/aoda_customerservice/lesson/becoming-accessible-4-steps/): To provide accessible customer service, organizations need to:Step 1: Create and put in place a plan that:Considers a person’s disability when communicating with themAllows assistive devices in your workplace, like wheelchairs, walkers and oxygen tanksAllows service animalsWelcomes support personsLets customers know when accessible services aren’t availableInvites customers to provide feedbackStep 2: Train staff on accessible
- [Becoming Accessible For Ontario Workplaces](https://worksafeconsulting.ca/courses/aoda_customerservice/lesson/becoming-accessible-for-ontario-workplaces/): Accessible customer service is not about having ramps or automatic door openers.It’s about understanding that people with disabilities may have different needs. This course will help you:understand the standard and what you need to docreate your plan on accessible customer servicetrain your staffThe Accessibility Standard for Customer Service applies to all people or organizations in

## Quizzes

- [Final Evaluation (Quiz)](https://worksafeconsulting.ca/courses/confined-spaces/quizzes/final-evaluation-quiz/)
- [Final Evaluation](https://worksafeconsulting.ca/courses/whmis-2015-ghs/quizzes/final-evaluation-4/)
- [Final Evaluation](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/quizzes/final-evaluation-3/)
- [Test your Knowledge so far.](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/quizzes/test-your-knowledge-so-far-2/): My Obligations as an employee include:
- [Test your knowledge so far.](https://worksafeconsulting.ca/courses/violence-and-harassment-in-the-workplace/quizzes/test-your-knowledge-so-far/)
- [Final Evaluation](https://worksafeconsulting.ca/courses/aoda_customerservice/quizzes/final-evaluation-2/)
- [Final Evaluation](https://worksafeconsulting.ca/courses/final-evaluation/quizzes/final-evaluation/): AODA Customer Service Quiz
- [Worksheet #1 – Create an accessible customer service plan](https://worksafeconsulting.ca/courses/aoda_customerservice/quizzes/worksheet-1-create-an-accessible-customer-service-plan/)

## Meetings

- [Forklift Refresher Training-Written](https://worksafeconsulting.ca/courses/forklift-refresher-training-written/zoom-lessons/forklift-refresher-training-written/): Forklift Refresher Training-Written
- [WHMIS GHS 2015](https://worksafeconsulting.ca/courses/whmis-ghs-2015/zoom-lessons/whmis-ghs-2015/): WorkSafe Members (Min 10 participants) Print Workbook Print Attendance Sheet

## Categories

- [Uncategorized](https://worksafeconsulting.ca/category/uncategorized/)

## Course Categories

- [Member Course](https://worksafeconsulting.ca/course-category/member-course/?tutor-course-filter-category=25): Member Training Course included in your membership package.

## Tags

- [AODA Customer Service](https://worksafeconsulting.ca/course-tag/aoda-customer-service/)
- [Member](https://worksafeconsulting.ca/course-tag/member/)