Violence & Harassment in the Workplace

Legal Definitions:
(To help understand how to interpret the standards)
Workplace Violence: Behavior in which an employee, former
employee or visitor to a workplace inflicts or threatens to inflict
damage to property, serious harm, injury or death to others at the
workplace.
Threat: The implication or expression of intent to inflict physical harm
or actions that a reasonable person would interpret as a threat to
physical safety or property.
Intimidation: Making others afraid or fearful through threatening
behavior.
Zero-tolerance: A standard that establishes that any behavior,
implied or actual, that violates the policy will not be tolerated. This
standard is set by the employer.
Court Order: An order by a Court that specifies and/or restricts the
behavior of an individual. Court Orders may be issued in matters
involving domestic violence, stalking or harassment, among other
types of protective orders, including Temporary Restraining Orders.
Risk Factors for Workplace Violence and Harassment
• Having direct contact with clients
• Handling cash
• Working alone or in small numbers
• Working with unstable or volatile people
• Working in a community-based setting
• Working in high-crime areas
• Securing or protecting valuable goods
• Transporting people and/or goods