An assistive device is any piece of equipment a person with a disability uses to help them with daily living. Some examples include: a wheelchair, screen reader, listening device or cane.

Tips:

• Consider how you will address the use of a customer’s assistive device.
• Will you offer helpful measures, such as carry-out service or delivery?
• Are there any dangers on your premises – and how will you address them?

Example: An open flame could be dangerous for someone with an oxygen tank. The law does not require you to accommodate if it may be a potential danger or cause another hazard. So, you could have a sign that says explosive or flammable environment no access by persons who are not authorized to be in this area.